You probably haven’t clicked on the activation link to finish setting up your account. For this reason, sending a new password won’t work either.

Please check your inbox for this email and confirm your account. If the 14-day deadline has already passed, click on this link and you will be sent a new code. When you receive this, please log in and set a password.

If this doesn’t work either, please contact us. We are also available on Sundays and holidays – although there are a few exceptions. Send us an e-mail and we will try to solve the problem immediately.